Building materials are heavy, so most items can't ship for free.
Delivery estimates may not apply to large or heavy items that require special shipping (including most Flooring), items shipped directly from the manufacturer, or out-of-stock items. Saturday, Sunday and national holidays are not considered business days for delivery purposes.View Less View More
John orders some paint at 12:30PM on Thursday, which is before our Daily Cutoff Time of 1PM. He selects 3-5 Day Ground Shipping because he's not in a rush. Because everything is in stock, the orders ships out the same day, and he gets an email with the tracking number. John receives his order the next week, as early as Tuesday and as late as Friday. He's stoked.
Lisa orders some flooring which will ship direct from the manufacturer. We send her the track number as soon as her items on the truck, which is usually 5 days or longer after her order. She gets a call from the trucking company telling her they will be delivering the following day. (they don't always call, but they are supposed to). She arranges ahead of time to have helpers available to receive the delivery and bring all the flooring inside the house. The next day the truck arrives, she and her helpers upload it, and she calls to schedule her installer. Lisa can't wait to get it installed.
We only work with shipping companies we trust. But sometimes even these companies encounter unexpected delays or damaged shipments. If this happens, we will do everything we can to contact you immediately and fix the problem.
I ordered some Marmoleum Click flooring from the website. The ordering was simple, the cost of the products and the shipping was the best I could find, and the product came a week early! To top it off, the truck driver that was contracted and delivered to my house was incredibly nice and friendly. The Marmoleum came in great condition. It was fairly easy to instal and it clicked together seamlessly. I recommend this site to anyone and I plan to use Green Building Supply before going anywhere else for my building supplies."
- Christina S. customer from North Pole, AK
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